Heritage Funeral Homes

Heritage Funeral Homes, located at 16880 West National Avenue in New Berlin, Wisconsin, is a trusted funeral home and cremation service provider dedicated to offering compassionate care and personalized memorial options. With a stellar 4.9-star rating from 17 reviews, the facility is designed to provide both convenience and comfort under one roof. Upon entering, guests are greeted by a warm, inviting lobby centered around a beautiful fireplace, creating a serene atmosphere for families to gather. The location features an open gathering space that can accommodate approximately 75 guests, with additional seating available as needed. A recently renovated reception lounge comfortably seats around 50 guests and is serviced by a full-service caterer offering everything from light hors d'oeuvres to full sit-down meals. The Heritage team handles all planning, setup, and cleanup, allowing families to focus on spending quality time with loved ones.

The funeral home is fully accessible, with a single-level layout, wheelchair-accessible entrance, parking lot, and seating, as well as on-site parking. Services include traditional burial, cremation, memorial services, and pre-planning arrangements. The dedicated New Berlin funeral directors guide families through every step, ensuring that each detail is handled with care. They provide clear information on funeral expenses and offer a variety of affordable packages and payment plans to ease financial stress. For those seeking a streamlined approach, the full-service cremation option includes handling paperwork, coordinating logistics, and providing personalized memorial keepsakes such as custom-printed memory cards, bookmarks, and guest books, all produced in-house.

Technology enhances the personalization of services: a building-wide sound system can play music from iPhones, Androids, tablets, or CDs, and a Spotify subscription gives access to a full library of songs. Video slideshows, photo boards, and displays of a loved one's favorite items are also available. The staff can assist with planning military funerals and all aspects of the funeral process. Heritage Funeral Homes is committed to transparency, affordability, and compassionate care, making it a respected choice for families in New Berlin and the surrounding Milwaukee area. While the business is currently listed as temporarily closed, its reputation for thoughtful service and modern facilities remains a strong foundation for future operations. For any questions regarding funeral options, burial services, memorials, or cremation, the New Berlin team is available to provide guidance and support.