Norman's Mortuary

For over 75 years, Norman's Mortuary in Wailuku, Hawaii, has been a trusted pillar of compassion and professionalism in funeral and cremation services. Established in 1949 by Norman and Connie Garcia, this family-owned mortuary has grown to become a cornerstone of Maui's funeral care, now operating as part of the respected Ballard family of funeral homes and the Dignity Memorial network. Located at 105 Waiale Road, Norman's Mortuary serves families from across Maui and the neighboring islands, offering a peaceful and welcoming atmosphere for honoring loved ones.

Norman's Mortuary provides a comprehensive range of services designed to meet the unique needs of every family. These include traditional funeral services, cremation with memorial options, burial services, and celebrations of life. The facility features an onsite chapel adorned with beautiful stained-glass windows, creating a serene environment for services of all sizes, from intimate gatherings to large celebrations. The mortuary is fully accessible, with wheelchair-accessible entrances and parking, and offers free onsite parking for guests.

Cremation is a specialty of Norman's Mortuary, reflecting the growing preference among Hawaiian families. The team offers multiple cremation pathways, from direct cremation without a service to cremation followed by a funeral or memorial gathering. A strict custody-of-care program ensures each loved one is treated with the utmost dignity. Identification pendants are used to guarantee accuracy, and only one person is cremated at a time in a thoroughly cleaned chamber. All crematorium operators are licensed and certified by the Cremation Association of North America (CANA), ensuring the highest standards.

Pre-planning services are a key offering, allowing individuals to arrange their final wishes in advance, relieving families of financial and emotional burdens. Norman's Mortuary offers in-person and virtual consultations, a free personal planning guide, and prepayment plans with potential discounts of up to 10% on prepaid funeral plans. The staff is available 24 hours a day, 7 days a week, ensuring families always have access to a caring professional.

The mortuary also specializes in veterans funerals and burials, honoring those who served with dignified tributes. They assist with obtaining military benefits and ensure every veteran receives a respectful farewell. With a stellar 4.8-star rating from over 112 reviews, Norman's Mortuary is celebrated for its compassionate staff, high-quality care, and commitment to meaningful, memorable tributes. As part of the Dignity Memorial family, they offer a 100% service guarantee, promising to correct any details that fall short of expectations. Whether for immediate need or future planning, Norman's Mortuary stands ready to guide families through every step with warmth and professionalism.