Gentry-Morrison Funeral Homes - Serenity Garden Chapel

Gentry-Morrison Funeral Homes - Serenity Gardens Chapel, located at 3350 Mall Hill Drive in Lakeland, Florida, is a cornerstone of compassionate care in the greater Lakeland community. For over a century, since 1911, this family-owned and operated funeral home has been helping families honor and remember their loved ones with dignity, respect, and personalized attention. The Serenity Gardens Chapel is one of two full-service funeral homes under the Gentry-Morrison name, complemented by the adjacent Serenity Gardens cemetery, offering families the convenience of holding services, visitations, and burial all in one location. This seamless integration simplifies a difficult time, allowing families to focus on healing and remembrance.

The facility itself is state-of-the-art, spanning 14,000 square feet. It features a spacious chapel that can accommodate 200 guests, an arrangement room, a stateroom, and beautifully landscaped grounds. Modern amenities include a sophisticated audio-visual system capable of live streaming services for distant family members, flat-screen televisions, and Wi-Fi internet access. The chapel also offers custom memorial videos, obituary writing and publishing services, online funeral arrangements, and personalized service planning. Handicap accessibility, free on-site parking, and bilingual staff ensure that every family receives the care and support they need.

The Gentry-Morrison team provides a full range of funeral and burial services. They offer traditional funerals, cremation services, memorial services, and graveside ceremonies. Pre-planning is strongly encouraged, allowing individuals to make their wishes known in advance, relieving their families of difficult decisions later. The funeral home also offers grief support resources, including a year-long program of weekly grief messages designed to provide comfort and strength during the mourning process. Additionally, they can assist with tribute videos, custom headstones and markers, and sympathy flowers.

With a stellar Google rating of 4.7 out of 5 stars from 31 reviews and a Chamber of Commerce rating of 4.7 from 26 reviews, the community consistently praises the staff for their professionalism, attention to detail, and compassionate care. Many reviewers highlight the exceptional service provided by staff members like Don, who go above and beyond to alleviate the burden from grieving families. The funeral home's commitment to excellence is evident in every aspect of their work, from the artistry of embalming to the precise execution of family requests.

Gentry-Morrison Funeral Homes - Serenity Gardens Chapel is open Monday through Friday from 8 AM to 5 PM, and Saturday and Sunday from 8 AM to 1 PM. The staff is always available for immediate needs, and they can be reached by phone at (863) 858-4474. The official website provides up-to-date obituaries, planning tools, and additional resources. For over 100 years, this chapel has been a trusted partner for Lakeland families, providing a serene and respectful setting to celebrate and honor the lives of those who have passed.