City Cremation

City Cremation is a low-cost direct cremation service provider based in San Francisco, California, serving the entire San Francisco Bay Area. Founded in 2004, it was the Bay Area’s original online funeral director, pioneering web-based cremation arrangements to make the process simpler, more transparent, and more affordable for families. The business is locally owned and operated and operates its own state-licensed crematory located at 1094 Yerba Buena Avenue, Emeryville, CA 94608, while its administrative office is at 3101 17th Street, San Francisco, CA 94110.

The company is licensed under FD-1824 and staffed by licensed funeral directors and crematory operators with decades of combined experience. The team includes Mary Ann Robertson, the licensed managing funeral director with over 15 years in the funeral industry, and Michael Tom, a licensed funeral director and crematory manager with over four years of crematory operation experience. The crematory has maintained a spotless state inspection record for over 15 years.

City Cremation focuses exclusively on direct cremation, which includes pickup from a hospital or coroner’s office, refrigerated storage, completion of the death certificate, local disposition permit, a cremation container, temporary urn, cremation at their own facility, and return of the cremated remains. The standard direct cremation price is $1,550, with no hidden fees. Their goal is to demystify deathcare by offering clear, upfront pricing and a simple online arrangement process that can be completed in three steps: filling out forms online, having staff review the information, and e-signing the contract. This automated approach eliminates the need for in-person meetings with a funeral director, reducing costs.

The business is wheelchair accessible with accessible entrance and parking. It has received positive reviews from customers, with a Google Maps rating of 4.7 out of 5 stars based on 6 reviews, and 8 reviews on MapQuest. City Cremation emphasizes transparency, local ownership, and efficient use of technology to serve families during a difficult time. They offer support via email and phone, responding to inquiries within two hours during business days. The office is open Monday through Friday from 9 am to 5 pm, closed on weekends.

City Cremation’s mission is to provide a simple, dignified, and affordable deathcare solution. By owning the crematory and streamlining administrative processes, they pass significant savings to consumers. They are committed to making the cremation process as easy and stress-free as possible, guided by a dedicated team of professionals.